Shipping policy

Shipping

We currently only ship within New Zealand.

Shipping is free on orders of $100 NZD or more. A flat $15 shipping fee applies to orders under $100.

Orders are sent by tracked courier. We aim to dispatch orders within two business days once payment has been confirmed. Delivery usually takes 1-3 business days after dispatch, with rural deliveries taking a little longer. You'll receive tracking information once your order is on its way.

If you have any questions about your delivery, or your parcel hasn't arrived as expected, please contact us at katla.kitchen.nz@gmail.com.